Will I hear or see myself?
Note. All presenters will be connected and automatically muted.
If you connect via your computer and choose your webcam, you will see yourself! You won’t hear yourself in any scenario, and please don't try to have the audience console open at the same time in a different browser window, as it will create a weird echo effect!
Rest assured that audio is flowing through if you see the "waveform" animation moving with your voice, which is located in the located top right corner of the Presenter Interface. You’ll see the animation move with your voice once you connect your computer audio or webcam.
Click on the microphone located top right corner of the Presenter Interface to mute or unmute yourself. When the icon is crossed out and the "waveform" animation is not moving, you are unmuted.
I have a problem with audio and/or sharing my webcam?
Below are the requirements before going live as a presenter: Presenters must have a minimum bandwidth of 15Mbps download and at least 5Mbps in upload. Your connection speed is not the only factor. You have to also look for connection stability aka ...
The Presenter Console - Logging in & Getting Connected
Housekeeping Before Login: Please ensure you are using a Desktop or Laptop computer ONLY, as iPads, tablets, and cellphones are not supported for presenters hence we cannot guarantee a smooth experience. If using headphones please make sure they ...
Present a Webinar: How to Present Using Webcam
Note. All presenters will be connected and automatically muted. Your device settings will be saved based on your email address. Just click the Presenter URL, enter your name and email, and select Computer. Select Use Camera. You will be able to ...
I can't see any videos!
Note: Please use a wired internet connection to improve connection speed. If you are connected to a VPN, please disconnect as VPNs can reduce your available bandwidth and increase latency, which is especially important when streaming video. Although, ...
How to solve any echo?
If you or your attendees are getting an echo, make sure that: If you are in the same room as other presenters make sure everyone wears earphones. Otherwise, the sound will go out of your speakers and come back to other presenter's microphones. This ...