Why is there a delay with my webinar?

Why is there a delay with my webinar?

We’ve taken a hybrid approach when building webinar.net, using tightly-coupled computing services with no latency for the Presenters/Moderators, and using HTML5 and streaming technology to distribute content to attendees, which is delayed. 

First and foremost - the delay does not affect the attendee experience in any way. Attendees do not notice the delay, as the slides, supporting video clips, polls, etc. are all completely synchronized with the presentation audio and video. 

Note. You do not want to have the Presenter Console and Attendee Console open at the same time, or you could get feedback piped through the Presenter console.

TL;DR? We understand :)

More Information
Broadcast streaming systems like webinar.net have a number of moving parts - audio/video capture, transmission to webinar.net servers, encoding, transcoding, redistribution to attendees, decoding and displaying by the user PC/Mac/Tablet/Phone. Each of those processes takes a number of seconds. 

“Why doesn’t Zoom have this?”

  • Zoom is architected like our Presenter Console is - it’s designed for everyone to speak at the same time. It recommends 1.5 MBPS bandwidth, whereas webinar.net is designed to work with nearly half as much available bandwidth - 800kbps.
  • Zoom, Gotomeeting, Webex, etc. also requires attendees to download, install, and keep their app updated. Not a great user experience and these tightly-coupled services do not scale well to large numbers of participants.
    • Related Articles

    • Create a Webinar: RTMP Streaming

      What is RTMP Streaming? RTMP (Real-Time Messaging Protocol) is a TCP-based protocol designed to maintain low-latency connections for audio and video streaming. To increase the amount of data that can be smoothly transmitted, streams are split into ...
    • Component Configuration: HTML

      Presenters are encouraged to use HTML to format text as titles and headings, to arrange graphics, to link to different pages, and to link to different websites within the HTML component. Within Interface Builder add the component HTML to your ...
    • How to use Zoom within webinar.net?

      You will need to integrate Zoom with webinar.net in order to take advantage of the features of Zoom.  The easiest way to integrate Zoom with webinar.net is through HTML code. Note. Currently this feature is supported only on Firefox. For support ...
    • What is webinar.net streaming quality and encoding settings for uploaded videos?

      webinar.net will automatically transcode your uploaded video with the following parameters. Audio sampling frequency: 48000 Audio Bit Rate: 56k Video Bit rRate: 800k Video Size: 1280x720 Frame Rate: 30 For more information please email ...
    • Create a Webinar: Getting Started

        webinar.net allows you to create professional and viewer-friendly webinars in just minutes. After logging in, you will land on the My Webinars page which is where you will be able to access any webinar you create. To begin, select Create Webinar on ...