Last Updated: 2023-02-28
If you or your company uses a firewall allowlist to restrict network access to only specific websites or software, then you can use the information below to ensure that your service can connect.
Ports
webinar.net uses WebRTC for the presenters to do presentations.
There are 3 parts in WebRTC:
- Signaling
- Discovery
- Establishing the P2P connection
For signaling, we use secure WebSocket (wss://), which requires 443 port.
Please refer to the following article for more info on the discovery and establishing p2p connection.
https://blog.addpipe.com/troubleshooting-webrtc-connection-issues
Domains & IP Addresses
For most firewall or proxy systems, webinar.net recommends specifying a allowlist of DNS names for webinar.net services so that outbound connections can be made. The list of webinar.net domains currently includes (but is not limited to) the lists below.
Presenter Servers
Presenter Console requires the following ports open for the Presenter Servers.
Protocol
| Firewall Ports
| Description
|
TCP
| 443
| HTTPS & WebSocket
|
UDP
| 16384-32768
| RTP/ RTCP multimedia streaming for WebRTC |
NA Region Server IP Addresses
- 15.156.118.233
- 15.222.159.156
- 15.223.145.177
- 3.96.38.4
- 3.97.242.139
- 3.98.106.116
- 3.98.74.32
- 3.99.64.213
- 52.60.246.177
- 99.79.102.49
EU Region Server IP Addresses
- 18.158.254.130
- 3.127.106.134
- 3.73.188.121
- 3.74.214.10
- 35.157.238.152
APAC Region Server IP Addresses
- 18.136.60.253
- 52.77.110.80
- 52.77.196.73
- 54.151.215.97
- 54.179.94.20
CN Region Server IP Addresses
- 161.189.138.5
- 161.189.215.118
Note: If there are an audience who have access to the On-Stage module inside the Audience Interface, the ports and IP addresses listed above are also required for them to connect to the Presenter Servers.
RTMP Servers
NA Region Domains
- rtmp-a.webinar.net (port 1935)
- rtmp-b.webinar.net (port 1935)
EU Region Domains
- eu-rtmp-a.webinar.net (port 1935)
- eu-rtmp-b.webinar.net (port 1935)
APAC Region Domains
- ap-rtmp-a.webinar.net (port 1935)
- ap-rtmp-b.webinar.net (port 1935)
CN Region Domains
- rtmp-a.webinar.cn (port 1935)
- rtmp-b.webinar.cn (port 1935)
CDN and Application API Access
CDN and application APIs requires the following ports for the listed domains.
Protocol | Firewall Ports | Description |
TCP | 443 | HTTPS |
NA Region Domains
- manage.webinar.net
- manage-api.webinar.net
- portal.webinar.net
- portal-api.webinar.net
- my.webinar.net
- my-api.webinar.net
- present.webinar.net
- present-api.webinar.net
- reporting.webinar.net
- reporting-api.webinar.net
- app.webinar.net
- app-api.webinar.net
- lab.webinar.net
- lab-api.webinar.net
- tracking.webinar.net
- join.webinar.net
- registration.webinar.net
- api.webinar.net
- upload.webinar.net
- rts.webinar.net
- identity.webinar.net
- cdn.webinar.net
- assets.webinar.net
- streams.webinar.net
EU Region Domains
- eu-manage.webinar.net
- eu-manage-api.webinar.net
- eu-portal.webinar.net
- eu-portal-api.webinar.net
- eu-my.webinar.net
- eu-my-api.webinar.net
- eu-present.webinar.net
- eu-present-api.webinar.net
- eu-reporting.webinar.net
- eu-reporting-api.webinar.net
- eu-app.webinar.net
- eu-app-api.webinar.net
- eu-lab.webinar.net
- eu-lab-api.webinar.net
- eu-tracking.webinar.net
- eu-join.webinar.net
- eu-registration.webinar.net
- eu-api.webinar.net
- eu-upload.webinar.net
- eu-rts.webinar.net
- eu-identity.webinar.net
- eu-cdn.webinar.net
- eu-assets.webinar.net
- eu-streams.webinar.net
APAC Region Domains
- ap-manage.webinar.net
- ap-manage-api.webinar.net
- ap-portal.webinar.net
- ap-portal-api.webinar.net
- ap-my.webinar.net
- ap-my-api.webinar.net
- ap-present.webinar.net
- ap-present-api.webinar.net
- ap-reporting.webinar.net
- ap-reporting-api.webinar.net
- ap-app.webinar.net
- app-api.webinar.net
- ap-lab.webinar.net
- ap-lab-api.webinar.net
- ap-tracking.webinar.net
- ap-join.webinar.net
- ap-registration.webinar.net
- ap-api.webinar.net
- ap-upload.webinar.net
- ap-rts.webinar.net
- ap-identity.webinar.net
- ap-cdn.webinar.net
- ap-assets.webinar.net
- ap-streams.webinar.net
CN Region Domains
- manage.webinar.cn
- manage-api.webinar.cn
- portal.webinar.cn
- portal-api.webinar.cn
- my.webinar.cn
- my-api.webinar.cn
- present.webinar.cn
- present-api.webinar.cn
- reporting.webinar.cn
- reporting-api.webinar.cn
- app.webinar.cn
- app-api.webinar.cn
- lab.webinar.cn
- lab-api.webinar.cn
- tracking.webinar.cn
- join.webinar.cn
- registration.webinar.cn
- api.webinar.cn
- upload.webinar.cn
- rts.webinar.cn
- identity.webinar.cn
- cdn.webinar.cn
- assets.webinar.cn
- streams.webinar.cn
TCP Tunneling Server
Presenter Console requires the following port for accessing these TCP Tunneling Servers. This is only required if TCP Tunneling is enabled.
TCP Tunneling is only required when UDP ports 16384-32768 are not allowed by the firewall.
Protocol
| Firewall Ports
| Description
|
TCP
| 443
| WebRTC over TCP
|
NA Region Server IP Addresses
EU Region Server IP Addresses
18.185.55.118
3.124.102.209
APAC Region Server IP Addresses
CN Region Server IP Addresses