I have a problem with audio and/or sharing my webcam?
Below are the requirements before going live as a presenter:
- Presenters must have a minimum bandwidth of 15Mbps download and at least 5Mbps in upload.
Your connection speed is not the only factor. You have to also look for connection stability aka the number of people connected to that same connection. The connection stability will impact the number of packets lost during a webinar. Therefore, try to use Ethernet over Wifi and ask your team to not saturate the network.
- You must use Google Chrome or Firefox to share your screen, webcam, or audio.
- Check your microphone and webcam on your browser settings.
- Check if your camera/microphone permissions are allowed.
You can verify that by simply clicking on the lock icon to the left of the address bar.
Click on the site identity icon (the lock symbol) in the address bar.
Troubleshooting Tips - Presenters:
VPN and webinar.net
Presenters VPN protects your webcam by keeping your IP address hidden. However, this creates a problem when trying to share your webinar with your audience. You must disconnect from your VPN to allow audio and video to be shared with your audience. ...
Present a Webinar: How to Present Using Webcam
Note. All presenters will be connected and automatically muted. Your device settings will be saved based on your email address. Just click the Presenter URL, enter your name and email, and select Computer. Select Use Camera. You will be able to ...
What are the system requirements to attend a webinar?
Will I hear or see myself?
Note. All presenters will be connected and automatically muted. If you connect via your computer and choose your webcam, you will see yourself! You won’t hear yourself in any scenario, and please don't try to have the audience console open at the ...
Why is my video/audio starting and stopping (buffering) during the a webinar?
Are you experiencing regular dropouts in audio or video playback on your PC or mobile device when viewing live webinars? Is the webinar's video/audio "cutting in and out" whilst you attempt to view a live webinar? Does the webinar playback feel ...