On-Stage is a webinar.net first feature that allows webinar audience members to queue up, and be brought "On-Stage" to ask questions or become part of the presentation live via audio and/or webcam!
Organizers can move the participant back to an attendee view at any time.
To add the On-Stage feature to your webinar.
Enter the Interface Builder, and add the "On Stage" component to your Interface.
Select the gear and choose the Configure option to configure On-Stage.
From the appearing side menu, there are several options for customizing the overall function and look of your On-Stage component:
By default, all presenters within the presenter console may accept an On-Stage request. However, some additional settings can be enabled to only allow those included with Producer Control, to accept an audience member's On-Stage request.
On-Stage Description to Audience:
a customizable description to help instruct attendees on how to request On-Stage access:
On-Stage Button Label:
This allows for flexibility within the button's labeling when requesting On-Stage access:
Getting Connected:
As the webinar starts, the audience can start to request On-Stage access.
If the On-Stage component is not open, an indicator will begin to count each new request.
From within the Presenter Console, click the microphone icon to reveal a full list of your on-stage requests.
It's here that you can accept or deny individual requests.
As well as read their bio, to start a chat conversation, and double-check that they are ready in advance of appearing on-stage:
Audience Best Practices.
There are a few things you can check on to ensure the best possible experience:
On-stage access for mobile devices is not supported.
Audience members looking to use onstage must be connected using a Laptop or Desktop computer with a modern HTML5-capable browser.
Bandwidth - For the best On-Stage experience, you should have a minimum bandwidth of 15 Mbps in download, and at least 5 Mbps in upload for network stability.
It's best to avoid any use of a VPN while using On-Stage.
Make sure that you have allowed access to both the camera & microphone through your browser, regardless of your intended appearance, we won't show your camera if the audio-only option is chosen.
It's important to remember that attendees On-Stage, will not be allowed to mute or unmute their own audio or video, only presenters and producers have that ability!
The Media Player is paused for the attendee brought on stage.
If you need to privately communicate with the attendee at any time, click on their profile card to start a conversation.
If the attendee is being disruptive, click on the red "hang up" icon to end their appearance, or click on the attendee's profile card to remove the attendee from the webinar:
Be aware that for every communication over the Internet, there is some delay between the emitter (Presenter) and the receiver (Attendee).
This could disrupt the flow of a presentation while the attendee joins. So, It's recommended to use On-Stage while in a dedicated Q&A period, or a set time reserved for audience interaction.
The maximum number of On-Stage attendees possible is set at the account level.
Reach out to support@webinar.net should you feel the need to increase the default number of attendees On-Stage.
Once an attendee has been disconnected from On-Stage.
They are welcome to request On-Stage access again but will need to go through the approval process each time to do so.
For further assistance, contact us through chat or send us an email at support@webinar.net.