Popular Articles
Can I download a copy of the webinar slides?
If the presenter has uploaded their slides into the Resources components you will be able to access and download the webinar slides. Look for this icon on the lefthand navigation: Once clicked, the components window will display the files the ...
Present a Webinar: How to Manage Webinar Producers
Using a producer for your webinar allows you to have someone else in charge of starting and stopping the webinar so the presenter can focus on presenting. Also, only producers can view RTMP settings. Note. You do not have to have a producer for your ...
Present a Webinar: How to Record an On-Demand Webinar
Note. If you do not see the green Record button, go to the General Settings page. Make sure that the On-Demand schedule is not expired. On-Demand recordings can only be done for webinars set to start in the future. Just click the Presenter URL, enter ...
What if a PowerPoint conversion fails?
When your Powerpoint conversation fails or looks undesirable after upload, there are some things you can check to ensure success. This article will walk you through the best practices and highlight some watch-outs. Converting the Powerpoint, why do ...
Why is my video/audio starting and stopping (buffering) during the a webinar?
Are you experiencing regular dropouts in audio or video playback on your PC or mobile device when viewing live webinars? Is the webinar's video/audio "cutting in and out" whilst you attempt to view a live webinar? Does the webinar playback feel ...