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    • Can I download a copy of the webinar slides?

      If the presenter has uploaded their slides into the Resources components you will be able to access and download the webinar slides.  Look for this icon on the lefthand navigation: Once clicked, the components window will display the files the ...
    • Present a Webinar: How to Record an On-Demand Webinar

      Note. If you do not see the green Record button, go to the General Settings page. Make sure that the On-Demand schedule is not expired. On-Demand recordings can only be done for webinars set to start in the future. Just click the Presenter URL, enter ...
    • Why is my video/audio starting and stopping (buffering) during the a webinar?

      Are you experiencing regular dropouts in audio or video playback on your PC or mobile device when viewing live webinars? Is the webinar's video/audio "cutting in and out" whilst you attempt to view a live webinar? Does the webinar playback feel ...
    • Why I cannot be heard when I play a video for my audience?

      Did you add a video to your webinar content and want to narrate and explain it but you get muted?  If the above is happening take into account that this is not an issue on your part or the platform. In fact, this is completely intended as some ...
    • Webinar Planning Checklist

      Having a checklist to follow is very helpful when you're planning your webinar. This allows you to make sure you've got everything sorted, so you can relax and focus on delivering a great presentation. To help you out, we've put together a webinar ...