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    • Can I download a copy of the webinar slides?

      If the presenter has uploaded their slides into the Resources components you will be able to access and download the webinar slides.  Look for this icon on the lefthand navigation: Once clicked, the components window will display the files the ...
    • Present a Webinar: How to Record an On-Demand Webinar

      Note. If you do not see the green Record button, go to the General Settings page. Make sure that the On-Demand schedule is not expired. On-Demand recordings can only be done for webinars set to start in the future. Just click the Presenter URL, enter ...
    • What if a PowerPoint conversion fails?

      When your Powerpoint conversation fails or looks undesirable after upload, there are some things you can check to ensure success. This article will walk you through the best practices and highlight some watch-outs. Converting the Powerpoint, why do ...
    • Why is my video/audio starting and stopping (buffering) during the a webinar?

      Are you experiencing regular dropouts in audio or video playback on your PC or mobile device when viewing live webinars? Is the webinar's video/audio "cutting in and out" whilst you attempt to view a live webinar? Does the webinar playback feel ...
    • Present a Webinar: How to Manage Multiple Presenters

      It takes a village to create a successful webinar. Many times you'll have one, two, or even more presenters in your webinar, in addition to a moderator. Using the Presenter Console you can easily grant control permissions between your presenters.  ...