VIDEO (2:26) webinar.net best practices
Below are the requirements before going live as a presenter:
- Presenters must have a minimum bandwidth of 15Mbps download and at least 5Mbps in upload.
Your connection speed is not the only factor. You have to also look for connection stability aka the number of people connected to that same connection. The connection stability will impact the number of packets lost during a webinar. Therefore, try to use Ethernet over Wifi and ask your team to not saturate the network.
- You must use Google Chrome or Firefox to share your screen, webcam, or audio.
- Check your microphone and webcam on your browser settings.
- Check if your camera/microphone permissions are allowed.
You can verify that by simply clicking on the lock icon to the left of the address bar.
Click on the site identity icon (the lock symbol) in the address bar.
- Have the presenter send their Browser, OS, etc. information using this link: https://supportdetails.com/
Make sure they download a PDF version of this page so you can view the details
- For webcam and screen sharing we use WebRTC.
Here’s a test link - https://test.webrtc.org/
- For trouble with sharing webcam and/or audio: https://support.webinar.net/hc/en-us/articles/360034715511-I-have-a-problem-with-audio-and-or-sharing-my-webcam-
- Check presenter upload speed (should be greater than 5Mbps)
- Check audience download speed (should be greater than 15Mbps
- Make sure presenters are off VPN
- Make sure presenters are using Google Chrome or Firefox to present
- To view the webinar on Microsoft Edge Browser
- System requirements to attend a webinar